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I first heard about Brain, Child
magazine in that word-of-mouth way that is key to the daily
interaction of women. It’s
all about the idea of sharing the secret of something that works for
you – be it product, service or publication.
(I, personally, engage in or utilize tips gained via
word-of-mouth on a daily basis – found a new veterinarian that way
just this week.)
The chain of events leading to my Brain,
Child introduction: I met a woman at a community gathering a few
months ago. A mutual
friend introduced us because she sensed we had some common
interests. When we got
to the part where I told her about ReachWomen and what we do, she
mentioned her friend Stephanie Wilkinson who publishes and co-edits Brain,
Child – and told me a bit about the publication. That was it.
I bought an issue the next day and immediately
saw that it would be something of interest for many of you.
If you’d be interested in where affluent, educated moms
are gathering these days, or what some of their shared concerns are,
that is.
Brain, Child magazine has attracted the likes
of some 15,000 readers (yes, small numbers – but noteworthy, as
you’ll see.) while espousing the philosophy that motherhood is
worthy of literature. Founded
in 1999 by two friends who each had a baby under one year old at the
time, the first of their quarterly issues was published in March,
2000.
The story of Brain, Child serves marketers in two ways: First,
that the magazine's founders, Stephanie Wilkinson and Jennifer Niesslein
(as businesspeople) thought one thing about who their readership (or customers) might be
when they began, but, over time, have found them to be another group
of women altogether. The
second bit of information to take away is how thriving, passionate
and active this narrow but literature-loving segment of women is. Perhaps
the success of Brain, Child magazine, in reaching these moms, should be a lesson to us all on how to
listen to and interact with our women’s marketplace
segment-of-interest.
Literature-Loving Moms Unite
Before they started Brain, Child,
Stephanie and Jennifer did due diligence on the magazine business,
their competition and who their readers might be. From what
they'd learned through their research, they chose to focus on a
broad-based readership: moms who were likely in the age range of 25 – 50,
and were, like themselves, underserved by the other available
parenting/mothering magazines.
From letters to the editor and other feedback,
in addition to a few basic readership surveys, they soon were able to
more narrowly define their core audience:
- Moms
in the mid-30s to mid-40s age range
- Moms
with much more affluent household incomes than expected.
(74% have household incomes over $65,000.)
- 1/3
of readership is at-home moms
- 18%
work part-time from home, and only 5% work fulltime
Their surveys didn’t cover the education
level question, but they did find out what other publications were
read by those polled, which included: The New Yorker, Parents,
Mothering, Salon.com, MS Living and Utne Reader.
No Cupcake Recipes Here
In addition to finding out that their readers
were simply passionate about reading, Stephanie and Jennifer also
realized that Brain, Child was hitting a nerve for first-time
mothers even more than for more experienced moms with several
children. Any
first-time parent is looking for information wherever she can find
it, but Brain, Child readers were also enjoying reading
about, and connecting with, experiences they’d shared in the
voices of other mothers (sometimes quite famous authors, and other
times not so famous writers). Reading
about other women who were also struggling emotionally with the weaning
of their child, or who had found their new-baby’s existence created
a different and confusing dynamic with their husbands, was the
connection they sought.
In addition, readers seem to connect with the
humor and authenticity within the pages of each issue of Brain,
Child. The humor is in reading about other moms whose only
moment of solitude is escaping for two minutes to the bathroom, for
example. And, while authenticity is part of their overall
mission, it seems extra evident in the regular Brain, Child
Debate section. In it, actual mothers (and not famous-named
doctors) write on topics
like disciplining other people’s kids or whether raising a pet is
really an educational experience or another chore for mom.
Finally, Brain, Child articles are true
literature. Past
contributors have included the likes of Pulitzer Prize-winning
novelists Jane Smiley and Anne Tyler and acclaimed writers Alice
Hoffman and Susan Maushart. The
pages of Brain, Child,
winner of the prestigious Utne Reader 2001 Alternative Press
Award, are packed with, among other great works, parodies of Emily Dickinson and Ernest
Hemingway parenthood poetry and musings, a feature on
mothers who happen to also be U.S. prisoners, and a powerful essay
on being bedridden while awaiting the births of first children (twins)
entitled, “Now I Lay Me Down To Wait.”
While they started out by investing some
significant dollars on essays by well-known authors, Brain, Child
has since built a strong reputation and become a clearinghouse of new
literary talent as well. It is
one of very few outlets for writing of its kind and the editorial
offices of Brain, Child receive floods of high-quality essays
from all over whenever they put out the call. They've always
got lots of incredible work to choose from.
More About Mother Than Child
From the business perspective, and in keeping
with the editorial focus, you won’t see as many advertisements
geared toward kids (i.e. toys or strollers) as you will for products
or services that appeal to the mother.
Because Brain, Child’s readers already trust in the
editorial content, they also know they can trust the
publisher’s integrity in signing advertisers.
The
Brain, Child web site maintains the style and simplicity of
the publication. It
mainly serves to introduce the content of the current print copy and
functions as a tool to process new subscriptions.
In addition, the Backtalk section is a community building tool
that seems to thrive both on and offline.
In it, the Brain, Child editors pose thought-provoking questions
("What's the biggest lie you ever told your kid?"
"What part of motherhood was most unexpected to you?"
etc.) which readers then answer via email or snail mail, and which
are then included in the next print issue.
Reaching Women Where They Already Gather
Of course, you likely want to reach more than
just the affluent, highly-educated moms if you market a
child-focused or parenting product or service.
By highlighting Brain, Child and discussing its
readership, I simply wanted to remind you to look for some hot beds
of activity within your women’s segment of interest.
If moms are paying $5 quarterly to buy this publication, it
is likely they are taking the time to actually read it.
In fact, Brain, Child reader surveys have shown that
83% read more than half of each issue and 60% read the entire thing (including ads)!
How many other magazines, of any kind, can make that claim?
Other moms’ gathering places for us all to
check out may be the parenting sections of the larger health or
women’s sites, or the magazines that those women read when they
have their moments of escape (which are not likely to be parenting
publications). In any case, just remember: sheer mass numbers of viewers/readers
does not an active participant/word-of-mouth initiator make.
It takes something special to develop a passionate group of
followers.
To continue in my word-of-mouth way, I am
sharing the secret of something that works
well in reaching a particular group of moms. It is midst the
pages of Brain, Child.
Links:
http://www.brainchildmag.com
As Lisa is about to step on the plane to NYC in order to deliver the
first session of the American Management Association seminar
we
developed on marketing to women,
I'm preparing to hole up for mucho writing.
Our customer experience workbook and web store are taking a tad bit
longer to perfect than we'd hoped, but the entire effort is progressing
nicely. (We'll keep you posted, of course.) In the
meantime, my review of It's Just Shopping (referenced again
in this issue's tidbit section), the new book by e-tailing group
President Lauren Freedman, will be published by MarketingProfs.com
on October 8th. And, finally, Lisa and I are working on an
article on color and design trends for reaching women, with the help
of internationally renowned designer and illustrator, Galie
Jean-Louis. It will be published by MP in November.
Now,
go outside and enjoy the crackling of the leaves under your tennis
shoes while you can!
Take care until next time,
Andrea
P.S. Yes! Write me with your ideas, comments, or questions
at: andrea@reachwomen.com
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