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Puzzle
Me This: Connecting Women to One Another, Part 2
BY Andrea Learned | 5-8-2001
Remember
those huge 1,000-piece puzzles you used to put together with your
family around the holidays? The ones where there seemed to be miles
of cloud-free blue sky, a few scattered patches of sailboats, and
a beach scene in one corner? How, pray tell, were you supposed to
begin accomplishing such a feat? But you figured it out, didn't
you?
Well,
since we know that one of the keys to marketing to women is connecting
them to one another, your latent puzzle expertise should come in
handy.
Pulling
together small groups of women around shared interests and then
helping them expand their groups will result, eventually, in those
many separate groups interlocking at their outermost borders to
form even bigger groups. At a certain point, those groups will merge
to form the "women's market" master puzzle -- but I doubt we will
ever get there completely in our lifetimes. Up for the challenge?
First,
I'll discuss the idea of connecting women to one another on the
smaller scale and how smaller groups of people with mutual interests
can develop into powerful large networks. In two weeks, I'll take
a look at some of the larger women's community Web sites and explore
their successes, and failures, in connecting women to one another.
With
an ideally presented product or service, the connecting of women
to one another is bound to start without much effort from you. Remember
my article on the cheese puff phenomenon?
I shared how my friends and I bonded over the taste of "Cheese Puff
Bakes" with zero outside connection to the brand -- other than that
we had noticed them (organically made, organically branded) on the
aisles of our local food co-op.
Take
note: If women are already buzzing about the product or service
you offer, the marketing puzzle will solve itself in no time.
Let's
examine the business/cottage industry of Cheryl Richardson, a "life
coach" and author of "Life
Makeovers." Unless you've been under a rock, you know that coaching
is an extremely hot topic right now. The market for such self-help
books, especially for women, is tremendous, and Cheryl has perfected
her approach.
Why do
we care? Cheryl likely started as just a regular old coach in a
typical town like yours, but her business has had explosive growth,
mainly as a result of connecting women to one another around her
brand. As in many cases of self-promotional success in the self-help
arena, Cheryl began with one book, started an e-newsletter, wrote
another book, and appeared on "Oprah" as an expert. This all meant
that lots of women started talking about her methods and wanted
to become involved somehow.
Of course,
Cheryl has a Web site
and an e-newsletter, but she also hosts bridge phone calls and retreats
with groups of her readers and has branded her life-makeover groups.
She has mastered keeping her name or her latest book title front
and center, all the while empowering women to empower themselves
by connecting with one another around shared experiences and concerns.
This cottage industry, also known as "Cheryl Richardson," is a self-perpetuating
brand builder's dream.
Fastcompany.com
and Fast Company magazine's global readers' network, called "Company
of Friends," are further examples of connecting people to one another
around similar interests in a way that reflects positively on the
brand.
The technology
Fast Company developed for this networking tool gets people meeting
and sharing in small groups first and then provides a fairly adaptable
framework through which to grow the conversation group or form new
breakaway groups. I visualize, in the puzzle of my mind, a little
yellow blob of people connecting in Seattle, a bigger red blob of
people connecting in New York, a teeny green blob of people connecting
in Rotterdam, and a slightly larger purple blob getting together
online in Barcelona. All of these interconnecting "pieces" may be
discussing different topics, but one thing is for sure: "Company"
members appreciate the brand that pulled them together into a colorful,
zillion-part master puzzle.
As the
marketing geniuses I know you all are, you should be continually
exploring ways to identify missing pieces that will ease connectivity
among women consumers. Keep them talking, and help them put their
own puzzle pieces together around your brand.
Now,
what of those top online women's-interest sites we keep reading
about in these slow times? Are they powerful, well-connected, ever-developing
seashore puzzles (you've noticed my water and sailboat subtheme),
or dusty and complex cityscapes with stunted growth and missing
pieces?
We'll
take a look next time.
©
2001, ClickZ, Inc., all rights reserved, used by permission of ClickZ.
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