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Recruits: Attract Them, Keep Them
BY Andrea Learned | 2-27-2001
If
you've been reading my
articles, you've perceived my strong feelings about having a
fair number of women on your management and marketing teams if you
want to reach female consumers. These days, women-focused recruitment
and retention programs are crucial -- as boring and "corporate"
as those concerns may sound (to me, anyway).
Many
of us are at least somewhat familiar with the college-level recruitment
tactics of the Fortune 500. In days of yore, droves of my friends,
men and women, donned blue suits and pinching shoes in preparation
for the campus visits of the accounting-firm and consumer-products
biggies. Most of my female friends who took jobs with those corporations
moved quickly on, within a year or so, to greener pastures. (My
male friends lingered much longer.)
What
should companies be doing now to attract and retain such high-potential
women?
Semper
Fidelis?
Well,
it's not as easy as slapping the term "women's initiative" on some
lame breakfast series for which you've budgeted $3,000, hoping it'll
be covered by national press and noticed by a few college women.
Your corporation's recruitment measures need to be in synch with
its everyday culture; your potential recruits will notice the disparity
if it's there. Young women are much more savvy about career opportunities
and their own potential these days -- so look out.
For example,
if a prime female candidate reviewed the percentage of women at
management level in your company, would she see a steady increase
over time? Let's hope so. A recently released MIT study hit on just
this topic for the higher-learning "industry." It cited an ever-so-minor
increase in female professors given tenure over the past decade
at nine top universities.
Women
entering the workforce can easily study the facts of your corporation
and use a rating process, such as that outlined in Working Woman
magazine's list of the Top
25 Companies for Executive Women, to more effectively evaluate
your worthiness of her talents.
Finding
the Few, the Proud, the In-Demand
Here
are a few tips for marketing to female recruits:
- Start
at the beginning. Form a women's initiative steering committee
within your company and poll the committee for ideas on work environment
and improvement.
- Take
a women's overview of your benefits and culture. If beer on tap
in the lunchroom does not appeal to them, maybe an in-house concierge
will? Take safety into account, such as maintaining a well-lit
parking lot. In my book, health club memberships sell well.
- Encourage
relationship building inside and outside of work. Encourage the
formation of women's networks within the company, stress networking
opportunities with your industry's women's associations, and provide
incentives for employee referrals. Get them talking about you
at the grass-roots level, and watch the news of your women-friendly
workplace spread.
- Develop
high-touch relationships throughout the hiring process. Follow
up on interviews with emails or phone calls. Assign a mentor for
applicants heading into second and third interviews. Have that
relationship continue if the hire is successful. Give an exit
interview to applicants who turn down job offers, and stay in
touch with the ones that got away.
Organizations
that already get high ratings for retaining the best female executives
include Target, Scholastic
Inc., and IBM. These companies
all have a high, and increasing, percentage of women in senior management
positions. IBM in particular -- yes, the IBM known to recruit blue
suits from college campuses -- has developed an initiative that
includes a few of the suggestions I listed above. As the result
of exit interviews with women, it recently expanded the mentoring
program for young female managers. And remember, recruiting and
retaining the best women in business is not simply a U.S. issue.
IBM is taking its comprehensive work/life benefits program global.
It's
Not Just a Job... It's an Adventure
To grab
the attention of the many exceptional women out there who are your
potential employees, your company culture -- and any special recruitment/retention
initiatives you develop -- needs to reflect the wealth of possibility
available to those who join your ranks.
If your
company is offering just a job, these valuable troops will choose
to double-time it in another direction, believe me.
And the
marketing bonus that ties it all together is that your female consumers
will hear about (or discover through your Web site) your company's
benefits package, mentoring programs, concierge services, and other
women's initiatives and think kindly of you when they next go shopping.
Or when their college-aged daughters are exploring career opportunities.
You've
got your orders. Disssss-missed!
©
2001, ClickZ, Inc., all rights reserved, used by permission of ClickZ.
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